What is Stelo’s return and warranty policy?
All sales are final. There are no returns or exchanges. To the extent allowed by law, the Stelo Glucose Biosensor is provided to you without any warranty by Dexcom. Dexcom hereby disclaims all warranties (express, implied, and statutory) with respect to the sensor, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. There are no warranties which extend beyond the description herein. For assistance with your order(s), reporting a product issue, or other support needs, please log in to your Stelo account and submit your request through SteloBot.
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Can I purchase a Stelo Glucose Biosensor for someone else?
Yes, you can buy a Stelo biosensor for someone else, just make sure the recipient uses their information for their Stelo account during Stelo mobile app set-up.
What is Stelo's replacement policy?
Dexcom Stelo customers may be eligible to receive a sensor replacement for certain product failures, upon validation and confirmation