What is the process for orders placed where exemption wasn’t applied?
You will receive a refund for tax that should have been exempted.
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If I’m tax exempt, how do I prove my exemption?
To prove your tax exemption, log in to your account through Stelo.com, navigate to SteloBot, type “Tax Exempt” and follow the prompts. Learn more.
How long after I provide my exemption will it get applied to my order?
Exemption will be applied after 24 hours once received and verified.