What if my symptoms don’t match my Stelo readings?
Sometimes your symptoms don’t match your readings, or they aren’t what you expect them to be.
If you need to track your glucose levels when your readings don't match how you feel, don't show a number, or during the 30-minute biosensor warmup period, a blood glucose meter may be an option as needed.
In other words, don’t ignore low or high symptoms. Consult your healthcare provider when your biosensor readings are not consistent with your symptoms of low or high glucose.
For assistance with your order(s), reporting a product issue, or other support needs, please log into your Stelo account and submit your request through SteloBot.
MAT-3807
Related articles
What should I do if my glucose readings seem inaccurate?
Readings from a blood glucose meter (BGM) and your Stelo Glucose Biosensor System might not be the exact same number. Learn why these numbers are different.