Where can I find my Stelo biosensor serial number?

You will be asked to provide your Stelo biosensor serial number (SN) for product support related inquiries through SteloBot. When inserting your biosensor, be sure to take a picture of the serial number located on the side of your Stelo applicator or on the side of your (1-pk) product box. The serial number will start after the (21).
If you are in an active sensor session you can locate your biosensor serial number in your Stelo App > Settings > Sensor.

MAT-4573

Related articles

What does Stelo biosensor Session Ended Early mean?

Session Ended Early alert means that your Stelo system detected that the biosensor can no longer determine your glucose reading. Learn how to prevent early session endings.
  • Read more
by Dexcom
Terms of UsePrivacy PolicySafety InformationSecurity at Dexcom

MAT-3641

MAT-4573

© 2024 Stelo, Inc. All rights reserved.