What does Session Ended Early mean?
If at any time during a biosensor session your Stelo system detects that the biosensor can no longer determine your glucose reading, you will see:
How to prevent early session endings?
To prevent your next session from ending early, follow these tips:
- Make sure you apply the overpatch. It keeps the sensor on your arm. It's bundled with the instructions in the sensor box.
- The longer you keep the patch dry and sweat-free in the first 12 hours, the longer it may stick to your skin.
- When it gets wet, gently pat it dry as soon as you can.
- If it peels off your skin, trim the peeled parts and put on medical tape.
- Avoid applying your sensor on areas that get bumped, pushed, or you lie on while sleeping.
For assistance with your order(s), reporting a product issue, or other support needs, please log into your Stelo account and submit your request through SteloBot.
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What does Brief Sensor Issue mean?
Brief Sensor issue means that your Stelo system detected that the biosensor can no longer determine your glucose reading. Learn how to fix it.
What does Stelo Sensor Failed alert mean?
You'll see Stelo Sensor Failed alert if you try to start a new biosensor session with a biosensor you've used before that has failed or expired. Learn more.