How do I create a Stelo account?

Q: How do I create a Stelo account?

If you have an account with Dexcom, you don’t need to create a new account for Stelo. If not, here's how create a new account with your mobile number or email address.

If you have an existing account with Dexcom, you don’t need to create a new account for Stelo. Please use your existing Dexcom account credentials to log into the Stelo app or on Stelo.com.

If you wish to create a new account, you can do so with your mobile number or email address.

Creating an account using a mobile number:

Once you create an account with a mobile number, that will become your Stelo user ID. You will use your mobile number to log in to all Stelo and Dexcom apps and services.

To create an account from the browser, go to Stelo.com and click on the account icon or login option
Select Sign up and follow the prompts
Select Mobile number
Enter your Mobile number
To accept the Terms of Use and Privacy Policy, check the box
Select Send code. We’ll text you a code to verify your identity. This safety measure helps protect your personal information. After you enter the code, tap Confirm, then follow the on-screen instructions for setting up your account.

Troubleshooting

I did not receive a code

Confirm that your mobile number is correct
Select Resend code. Note: It can take up to 5 minutes to receive the code

I entered my mobile number incorrectly

Select Edit phone number
Re-enter your mobile number
Follow on-screen instructions to continue

Creating an account using your email address:

Once you create an account with an email address, that will become your Stelo user ID. You will use your email address to log in to all Stelo and Dexcom apps and services.

To create an account from the browser, go to Stelo.com and click on the account icon or login option
Select Sign up and follow the prompts
Select Email address
To accept the Terms of Use and Privacy Policy, check the box
Select Send code. We’ll email you a code to verify your identity. This safety measure helps protect your personal information. After you enter the code, tap Confirm, then follow the on-screen instructions for setting up your account.

Troubleshooting

I did not receive a code

Confirm that your Email address is correct
Select Resend code. Note: It can take up to 5 minutes to receive the code

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Do I need to create an account to purchase Stelo?

You are not required to create an account to purchase Stelo Glucose Biosensor. You will have the option to purchase as a guest at checkout.

How do I update my email address or phone number for my Stelo account?

You can update your email address or phone number on your Stelo account profile page. Follow these steps to log in and update your information.

I forgot my username, how do I retrieve it?

If you forgot your Stelo account username, follow these instructions to retrieve the username on your account.

How do I create a Stelo account?

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