Why is my Stelo app freezing/crashing when I tap on the Stelo insight under the home screen glucose graph?

Stelo released a Stelo app update optimized to run on iOS 18.
Update your Stelo by Dexcom app to the latest Stelo app version (1.1.2) by clicking on the App Store button below. Updating to v1.1.2 will fix this issue.

MAT-3807

Related articles

Why is my mobile app frozen?

If your Stelo mobile app isn’t working, you may need to close and restart the app. Learn how to do that on iOS iPhone or Android smart phones.
  • Read more

Why doesn’t my Stelo match my blood glucose meter?

Readings from a blood glucose meter (BGM) and your Stelo Glucose Biosensor System might not be the exact same number. Learn why these numbers are different.

What does Brief Sensor Issue mean?

Brief Sensor issue means that your Stelo system detected that the biosensor can no longer determine your glucose reading. Learn how to fix it.
by Dexcom
Terms of UsePrivacy PolicySafety InformationSecurity at Dexcom

MAT-3641

MAT-3807

© 2024 Stelo, Inc. All rights reserved.